Wednesday, August 14, 2013

For alumni: Job opening in office of Montgomery County Council President Nancy Navarro

Montgomery County (MD) Council President Nancy Navarro (D) is hiring a scheduler/legislative aide for her Council office. This is an entry level position with significant growth potential. An ideal candidate will possess excellent organizational and interpersonal skills, have a strong work ethic, and an interest in local government, policy and politics. 
Scheduler/Legislative Aide
a. Maintains Councilmember's schedule and provides administrative support for office.
b. Advises Councilmember and/or Confidential Aide on issues related to scheduling, constituent services, correspondence, legislation, and other areas as assigned.  
c. Attends meetings related to assigned areas of responsibility; provides written summary notes for major issues.
d. Analyzes legislative programs and issues related to assigned areas of responsibility.
e. Completes special projects, including research projects as assigned.
f. Serves as back-up to other staff members as needed.

a. Reviews all invitations, reminding Councilmember what is already scheduled for that time.
b. RSVPs to all invitations
c. Correctly input into Outlook all scheduled events and meetings for Councilmember, including directions, requests for remarks, and other necessary information.
d. Prepare daily briefing folder with schedule, directions, remarks, and other necessary information.

a. Creates memoranda and letters for signature by staff and Councilmember.  Types memos and correspondence using proper format and guidelines, with no errors in final documents.  Provides administrative and staff support as needed.
b. Ensures that office runs in an orderly manner, coordinating directly with Councilmember and Confidential Aide.  When staff is absent, provides detailed account of important occurrences upon their return.  Keeps Councilmember and other office staff informed of activities, progress or problems relating to workload and projects.
c. Stays informed of current Council schedules and actions.
d. Monitors and maintains filing system, both paper files and computer files, including correspondence control.  Ensures that appropriate staff receives electronic or paper copies of letters, bills and resolutions.
e. Schedules and arranges meetings as requested, procuring conference rooms and ensuring the Councilmember knows where to go and has any necessary material for the meeting.
f. Maintains office supplies and orders supplies as needed.
g. Collects mail, bringing to Councilmember and aide’s attention anything of a priority nature.
a. Always maintains a pleasant and professional demeanor, dealing effectively and tactfully by telephone or in person.
b. Takes accurate and complete messages.
c. Screens and routes calls for Councilmember and office staff.
d. Screens constituent calls, either resolves or routes to appropriate staff, compiling pertinent information first.
e. Determines and arranges for appropriate response to their concerns.
f. Maintains required confidentiality.
g. Maintains good general knowledge of government agencies and services.

a. Drafts complete, thorough and accurate replies to a variety of correspondence in a timely manner.
d. Drafts documents, such as Proclamations or Resolutions, as assigned.
a. Investigates constituent complaints and inquiries, works with other County departments and agencies to gather information and resolve issues, reports to constituent and advises Councilmember with written notes of case and its resolution.  
b. Makes initial contact with constituent within 24 hours.  Makes every effort to respond to complaint within five days of receiving complaint.
a. Advises Councilmember and/or Confidential Aide about meetings attended, other activities, constituent problems, and general information items in a timely manner and at least monthly.
b. Analyzes informational materials such as reports, newsletters, newspapers, highlighting and making notations on items of interest for Confidential Aide’s and Councilmember’s attention.

Maintains liaison with County, State, and private sector staff and organizations on assigned areas of responsibility.
a. Assumes primary responsibility for special projects as assigned by Councilmember or Confidential Aide with minimal supervision once parameters of project have been established.
b. Attends meetings/briefings as necessary and represents Councilmember when requested.
Interested alumni may email Chief of Staff Adam Fogel at

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